DeepSeek offers user refunds after suffering another major outage

Oct 15, 2026 | INVESTING

Chinese artificial intelligence firm DeepSeek apologised and promised compensation to users after its services suffered a nearly five-hour outage on Thursday.
DeepSeek will issue users a full refund for any consumption between October 8 and October 14 in the form of credits, according to a notice posted on the Hangzhou-based start-up’s application programming interface (API) platform.
DeepSeek’s namesake chatbot and API services for its V4 Pro and V4.1 Flash models went offline on Thursday…

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