Hong Kong tour groups returning from Japan’s capital are seeking alternative routes to Narita Airport after a record rainstorm on Thursday disrupted transport and left thousands of travellers stranded, including Hongkongers who spent the night on trains and at the airport.
Cathay Pacific, the city’s flag carrier, said on Friday it would waive rebooking and rerouting fees to give affected customers greater flexibility.
Steve Huen Kwok-chuen, executive director of EGL Tours, said one tour group…
